About Us
Who We Are
Piggyback is the first PSO (Professional Services Organization). As a PSO we are trusted advisors for decision makers at companies to get services you need. Our story begins in 2022 with a technology division determined to help companies reduce costs through a competitive marketplace and improve services received within I.T. services, phone systems and internet. Most decision makers don't know which providers are currently performing to their SLA's, and if you ask them, they have no problem telling you why they are the best, leaving you unsure who will follow through. Piggyback are agnostic advisors helping companies find service providers that that deliver on their promises and have a good reputation with multiple happy customers throughout the country.
Not only do we help you get services you need, but through our quoting process we find more competitive pricing than companies can get on their own. This helps you know you are getting the best value for the service and features you need from these different technology options. Our technology stack features over 300 providers vetted by our experts / engineers and comes with tools available to easily compare providers by features you are looking for. Think of us like an insurance broker... (foreshadowing).
Fast forward to Aug 2023, after a couple customers complained about their health insurance plans and brokers, they jokingly asked us when we would start offering group health insurance... After a few months of more serious conversations with them, and performing research on the industry and typical challenges companies deal with in healthcare, we opened a new division: Piggyback as an Insurance Brokerage on Jan 1 of 2024. We specialize in different types of self-funded plans for companies typically larger than 50 employees where we have found a unique niche in helping save tremendous costs on premiums and taking control of their healthcare costs.
We believe that Piggyback offers the most creative, affordable plans in healthcare and are excited about the growth of that division and what those industry experts bring to Piggyback and our customers. We continue to look for ways to expand and increase the value we can provide to customers looking to partnering with Piggyback. Some have said that technology and healthcare seem like an odd match to be brokering... We think it's odd no one else does what we do, and we know that is part of what makes us special.
Our team is constructed with individuals from diverse business backgrounds, equipped with Subject Matter Experts (SME's) in all areas that we serve our clients in. Our offerings range from internet (fiber, cable, wireless), phones (POTS lines, UCaaS, VoIP, soft phones) and IT services (security, SDWAN, back up recovery, firewalls, switches, access points, pen tests, Microsoft Azure, licensing, AWS, DaaS, etc) to group healthcare (Level-funded, self-funded, DPC, health share and more).
Oh... and did I mention all of this comes at no additional cost to you? The 300 providers we represent pay us for accounts we bring into their portfolio, similar to the way insurance brokers are compensated for their services as agnostic, 3rd party advisors.
Our Process
Below is the Piggyback 6-step process:
1. Analyze - learn about your current situation & setup
2. Understand - your desires & vision moving forward
3. Gather - we will gather quotes based on your vision
4. Review - together we will review & select a solution
5. Activate - Piggyback manages account activation
6. Manage - We give ongoing account management
Less meetings, less headaches, better results!
Our Leverage
Negotiating pricing, features & service expectations can be tough for any business. Why? Lack of leverage. Piggyback has leverage in contract negotiation for both pricing and support as a trusted advisor in our areas of expertise. You may negotiate these services once a year, or even every few years, but we do this every day.
We also care about your success, we care if you over pay, we care if your service doesn't perform, we care about your employees experience & we care about your business.
Contact Us
Piggyback
Hours
Open today | 09:00 am – 05:00 pm |
Monday - Friday: 8:00 am - 6:00 pm
Saturday: Appointment Only
Sunday: Closed
